Q: Do you need a referral from the doctor or paediatrician?

No referral is needed to start at Mobi Kids.In some instances and diagnosis’, we may request further information including scans, bone density reports, recent hospital discharge papers or medical clearance.We recommend you let your child’s general physician (GP) or preferred specialist know that they are attending Mobi Kids intensive program and discuss any precautions that the team may need to be aware of due to your child’s diagnosis, recent medical history or current presentation. It may also be helpful if you discuss the program with your child’s local therapy team (if not Mobi Kids) before starting an intensive session to confirm goals, current therapy program and other information we may need to be aware of.

Q: How can I help maximise my child’s response to therapy?

To maximise your child’s response to therapy, we recommend the following:Be involved in your child’s therapy in the clinic and implement prescribed strategies (i.e. home exercise programs) in the home environmentGuide your extended family, educators and friends for a consistent approachConnect your child’s current services for a multidisciplinary approachParticipating in intensive therapy

Question 1

What do I need to do if I need to make changes to my appointment?

Accepted Answer

If any changes need to be made to your appointment, please call 1800 047 888 or email our admin at admin@mobihealthcare.com.au

Question 2

Do you offer weekly sessions?

Accepted Answer

We offer weekly appointments in addition to our three-week intensive therapy program. Weekly appointments are available for physiotherapy, occupational therapy and speech therapy.

Question 3

What type of reports do Mobi Kids provide?

Accepted Answer

Mobi Kids has a range of reports that you can request including:

Initial Evaluation Report (Physiotherapy/ Occupational Therapy/ Speech Therapy)
NDIS Funding Review Reports
Letter of Supports
Assistive Technology Reports
Daycare/ Preschool/ School Reports

Please note that if your child has not attended Mobi Kids in the last 12 months, we may be limited in reporting any recent development, therapy, or assistive technology needs. An assessment needs to be completed before a report can be issued.

Need a report? Please fill out this Mobi Kids – Report Request Form

Question 4

Do you need a referral from the doctor or paediatrician?

Accepted Answer

No referral is needed to start at Mobi Kids.

In some instances and diagnosis’, we may request further information including scans, bone density reports, recent hospital discharge papers or medical clearance.

We recommend you let your child’s general physician (GP) or preferred specialist know that they are attending Mobi Kids intensive program and discuss any precautions that the team may need to be aware of due to your child’s diagnosis, recent medical history or current presentation. It may also be helpful if you discuss the program with your child’s local therapy team (if not Mobi Kids) before starting an intensive session to confirm goals, current therapy program and other information we may need to be aware of.

Question 5

When should I stay home from a scheduled appointment with Mobi Kids?

Accepted Answer

As we work with vulnerable children each day, we ask that you do not come into the clinic if your child or you/ siblings have the following ailments:Temperature over 37.5 degrees calcius &#8211; please return when fever free without the need for fever reducing medicationsCold/Flu (but covid negative) – please return when symptoms have improved and when fever freeCovid 19 – please return 5 days from first positive AND fever free for at least 24 hoursLice – please return after completing home treatment and there is no evidence of lice after a physical checkRecent vomiting – Please return when free vomiting for at least 24 hoursEye infection (redness, itching, pus) – return after you have received doctor’s clearanceRecent diarrhoea – return 24 hours once free from diarrhoeaRecent hospital visit – Return when you have doctors clearance (Mobi Kids may require evidence/ medical clearance of this depending on the reason for the visit).

Question 6

How can I help maximise my child’s response to therapy?

Accepted Answer

To maximise your child&#8217;s response to therapy, we recommend the following:Be involved in your child’s therapy in the clinic and implement prescribed strategies (i.e. home exercise programs) in the home environmentGuide your extended family, educators and friends for a consistent approachConnect your child’s current services for a multidisciplinary approachParticipating in intensive therapy

Question 7

Will the clinic be closed for any public holidays?

Accepted Answer

Yes, the clinics observe all public holidays and will be closed on the following days:New Years DayAustralia Day (26th January)Good FridayEaster MondayAnzac Day (25th April)Queen/ King’s BirthdayChristmas Day (25th December)Boxing Day (26th December)

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